Saturday, July 19!!
This shook us up a little initially since we are supposed to be coming back to Bangkok from Cambodia on Saturday, July 20. How dare those two little ones take a day away from our 'vacation'!! Just kidding, but this did require some action on our part. As soon as we got back to the hotel from dinner I went to work on trying to find out how to change our plane reservations or if we may need to buy a new flight altogether. Unfortunately, I wouldn't be able to do anything until the morning when Cambodian Angkor Airlines opened at 8 AM. We definitely went to bed a little unsettled. Thankfully, as stated in the previous post, the staff here at the Borei Angkor Resort and Spa are PHENOMENAL. I went to the front desk in the morning to ask for help to make a local call to the airline. The hotel manager immediately said she would call and work on changing the reservation for us. She directed us to those wonderful green couches we sat on when we checked in the previous day and we waited there to hear if she was successful. After trying to call a couple of times, 'Jenny' came back and told us that she could not get a hold of the airline, so she would drive to their office in Siem Reap to work on changing the reservation. At this point it was 8:25 and our driver for the day, 'Rob', was ready to show us around the Angkor Wat temples. 'No problem', Jenny told us. She took down Rob's phone number and said she would call him with an update after driving to the airline's office. As incredible as this whole story sounds, we fully trusted that this woman would figure this out. Sure enough, after touring the first of many temples for the day at Angkor Wat, Rob told us Jenny called and he called her on his cell phone and handed it to me. She was able to change the flight and that it would cost the mandatory $30 change fee. Wow, what a relief! So, we now have a flight back on Friday and will be back in Bangkok at 2 PM.
We can't say enough about how great these people have been to us. This sort of thing never happens back home (and couldn't even happen...how in the world could someone else be able to change your flight like this?). When we got back to the hotel, we ran into Jenny (these people are always around and somehow see you every time you walk in/out/around) and she had an envelope for us with the updated itinerary. She said she had to pay the $60 herself and that we looked tired from a long day at Angkor and so we should go rest and come back down and pay her later. We thanked her so much for her help and all she said was 'Your concern is my concern'. As if it weren't enough, when we started our walk to the elevator, she stopped us and said, 'now wait, doesn't that mean you will spend one less night here?' (yes, but we figured it's just one of those things we'd have to pay for and no big deal). Since then, she connected with booking.com and has us being reimbursed for the night we won't be staying anymore. Incredible. I can't believe how great these people have been to us, and they don't even know the reason why we are headed back a day early. Wow.
So, we are headed back to Bangkok tomorrow (Friday) and will arrive early in the afternoon. We hope to have time to check into our hotel (we already have a 4-week stay booked with them and will add one night). We need to be at BNH (the hospital) at 4 PM to meet a nurse named Nancy who will help explain what will happen on Saturday and have us to fill out paper work. We will help get our surrogate checked into the hospital tomorrow night (what a moment that will be to meet her!). Then, we will try to sleep through the night (ha, right?) and head to the hospital for the births of Luke and Clare early the next morning. What was once months away, then weeks, followed by days, is now less than 36 hours from happening! Please send good thoughts our way on Friday evening around 7 PM (when the procedure should begin.. 7 AM Bangkok time). We will be in touch as soon as we can!
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